Direct Debit Agreement & Policy

Revision: 2
Effective Date: 22 September 2026

By enrolling in an ongoing Little Rhythm Co class, booking a casual class and/or providing payment details, the parent/guardian acknowledges and agrees to the following Payment & Direct Debit terms.

1. Authorisation

1.1 Ongoing Enrolments

By submitting an ongoing enrolment, you authorise Little Rhythm Co to:
Process the payment displayed and agreed to at the time of enrolment using your nominated payment method; and
- Automatically process subsequent fortnightly payments of $42 ($21 per class) while your child's ongoing enrolment remains active.
This authority remains in place until your enrolment is cancelled in accordance with the 7-day written notice requirement outlined in this policy and Little Rhythm Co's Enrolment Terms & Conditions.

1.2 Casual Bookings

By submitting a casual class booking, you authorise Little Rhythm Co to process the one-off payment displayed at booking using your nominated payment method.
Casual bookings do not establish an ongoing direct debit authority or recurring payment arrangement.

2. First Payment & New Family Welcome Offer

Payment is processed as part of the online enrolment process using the payment method provided.
Eligible new families commencing an ongoing enrolment receive the New Family Welcome Offer, which provides 50% off the student's first two classes.
At the current ongoing class rate of $21 per class:
- First 2 classes: $21 total
- Following fortnightly payments: $42 per fortnight
The New Family Welcome Offer applies once per eligible student and applies to new ongoing enrolments only.
It does not apply to casual class bookings and cannot be claimed again following cancellation and subsequent re-enrolment.
Any applicable introductory discount will be displayed or applied as part of the enrolment process.

3. Ongoing Fortnightly Payments

The standard ongoing class fee is $21 per class, billed automatically at $42 per fortnight during active teaching weeks.
Following any applicable introductory offer, payments will continue automatically using the nominated payment method while the enrolment remains active.
Fees are generally charged in advance for the classes covered by the applicable billing period.
Where a scheduled billing period is affected by a planned Little Rhythm Co closure or non-teaching week, billing may be adjusted accordingly.
Little Rhythm Co may reasonably adjust a payment processing date where necessary due to public holidays, scheduled closures, payment processing requirements or administrative circumstances.
Where practicable, families will be notified of material changes to their usual payment schedule.

4. Casual Class Payments

Casual classes are currently $26 per class and are paid as a one-off payment at the time of booking.
Casual class bookings:
- Are subject to class availability;
- Apply only to the specific class booked;
- Do not reserve an ongoing weekly place; and
- Do not create a recurring payment or direct debit arrangement.
The New Family Welcome Offer does not apply to casual class bookings.

5. Fees & Pricing Changes

Little Rhythm Co may review and amend class fees from time to time.
Where a fee change affects an existing ongoing enrolment, Little Rhythm Co will provide at least 14 days' written noticebefore the new fee takes effect.
Updated pricing may apply immediately to new enrolments and new casual bookings from the published effective date.
Little Rhythm Co may provide existing families with a transitional or grandfathered rate for a specified period. Where this occurs, the family will be advised of the applicable rate and the date on which the new rate will commence.
Existing families currently remaining on a previous ongoing class rate will transition to the standard $21 per class ($42 per fortnight) rate from the applicable billing period in January 2027, following notice from Little Rhythm Co.

6. Failed or Declined Payments

Parents/guardians are responsible for ensuring their nominated payment method remains valid and sufficient funds are available when payments are due.
If a payment is declined, rejected or otherwise unsuccessful:
- Little Rhythm Co may reattempt the payment;
- A $5 Dishonour fee will apply to fee's outstanding for more than 7 days
- The outstanding amount remains payable;
- Little Rhythm Co may contact you to arrange an alternative payment;
- Continued unsuccessful or outstanding payments may result in suspension or cancellation of the student's ongoing enrolment; and
Any applicable third-party payment or dishonour fees may be passed on where permitted and where the fee has been appropriately disclosed.
Little Rhythm Co will make reasonable efforts to contact the parent/guardian before cancelling an ongoing enrolment due to non-payment.

7. Updating Payment Details

Parents/guardians are responsible for ensuring their payment details are current and valid.
Ongoing families can update their payment details through their Student Portal or by contacting Little Rhythm Co.
Updated payment details should be provided before the next scheduled payment to avoid a failed transaction.

8. Missed Classes, Credits & Make-Ups

Payment obligations and absence entitlements operate in accordance with Little Rhythm Co's Enrolment & Casual Class Terms & Conditions.

8.1 Ongoing Enrolments

Where at least 2 hours' notice is provided before the scheduled class:
- One eligible missed regular class per student, per calendar month may be credited toward future billing or refunded; and
- Additional eligible absences within the same calendar month may receive a make-up class credit, subject to availability.
The monthly credit/refund entitlement does not accumulate or roll over into future months.
Providing notice of an absence does not cancel or suspend the student's ongoing enrolment or regular fortnightly billing.

8.2 Casual Classes

Where at least 2 hours' notice is provided, an eligible cancelled casual booking may receive a make-up class credit for another available class.
Casual bookings are not eligible for the ongoing family's monthly credit/refund benefit.

8.3 Late Cancellations & Non-Attendance

Cancellations made less than 2 hours before class commencement and non-attendance without the required notice are not eligible for a refund, account credit or make-up class, except where otherwise approved by Little Rhythm Co in exceptional circumstances.

9. Christmas & New Year Break

Little Rhythm Co classes pause for approximately 4–6 weeks over the Christmas and New Year period.
No regular ongoing class fees are charged for scheduled non-teaching weeks during this break.
Ongoing billing will resume in accordance with the applicable teaching calendar when classes recommence.

10. Cancelling an Ongoing Enrolment

There is no lock-in contract for ongoing enrolments.
An ongoing enrolment may be cancelled at any time by providing at least 7 days' written notice to:
hello@littlerhythmco.com.au
Any scheduled payment falling within the 7-day notice period will still be processed. The student remains entitled to attend the classes covered by that payment.
No further recurring payments will be processed after the applicable cancellation period has ended.
Recording an absence, ceasing attendance, cancelling a payment authority directly with a financial institution, or verbally advising an instructor does not constitute formal cancellation of an ongoing enrolment.
Any applicable credit or refund entitlement for eligible missed classes remains subject to Little Rhythm Co's Enrolment & Casual Class Terms & Conditions.
Casual bookings are one-off bookings and therefore do not require formal withdrawal.

11. Payment Disputes & Incorrect Charges

If you believe a payment has been processed incorrectly, please contact Little Rhythm Co in writing as soon as possibleat hello@littlerhythmco.com.au with details of the transaction.
Little Rhythm Co will review the payment and, where an error has occurred, take reasonable steps to correct it.
Nothing in this policy limits any rights or remedies available to consumers under applicable Australian law.

12. Changes to this Agreement

Little Rhythm Co may update this Payment & Direct Debit Agreement where reasonably necessary, including to reflect changes to fees, payment systems, enrolment arrangements or business operations.
Where a change materially affects an existing ongoing payment arrangement, reasonable notice will be provided before the change takes effect.

13. Acceptance & Direct Debit Authority

By submitting an ongoing enrolment and providing payment details, you confirm that you:
- Have read and agree to this Payment & Direct Debit Agreement;
- Authorise Little Rhythm Co to process the payment displayed at enrolment, including any applicable introductory discount;
- Authorise subsequent automatic payments of $42 per fortnight ($21 per class) using your nominated payment method while the enrolment remains active;
- Understand that recurring payments continue until the enrolment is cancelled with 7 days' written notice;
- Agree to Little Rhythm Co's applicable cancellation, absence, credit and make-up policies; and
- Confirm that you are authorised to use the nominated payment method.
For casual bookings, submission of the booking authorises Little Rhythm Co to process the one-off payment displayed at booking and does not establish an ongoing direct debit arrangement.

Contact

📞 0401 608 228
📧 hello@littlerhythmco.com.au